Transform shopper feedback into actionable insights. AI specialized in shopper insights, product launches and omnichannel experience.
Consumer brands need rapid analysis of large feedback volumes from multiple channels.
Mystery shopping with hundreds of monthly reports to analyze manually
Product launches requiring real-time feedback analysis
Omnichannel experience with fragmented feedback from store, e-commerce and app
Shopper insight studies with thousands of unprocessed verbatims
Survey Coder Pro accelerates consumer feedback analysis while maintaining manual coding quality.
Automatic processing of mystery shopping reports
Real-time analysis for product launches
Unification of feedback from all channels with consistent coding
Identification of emerging trends in shopper behavior
Applications for consumer goods brands
Analyze purchase behavior, point-of-sale decisions and choice drivers.
Process hundreds of mystery shopper reports identifying service patterns.
Rapid feedback from concept tests, packaging and positioning.
Analysis of reviews, cart abandonment and online shopping experience.
Member feedback on benefits, redemption and satisfaction.
In-store experience, display, availability and service.
Tools designed for consumer brands
Pre-configured codebook for purchase behavior studies.
Mass processing of reports with standard service categories.
Rapid analysis of concept tests and product evaluations.
Brand health tracking with association and perception analysis.
Consolidation of feedback from all customer journey touchpoints.
NPS and feedback analysis for loyalty programs.
90%
Time saved
10x
Faster
17
Languages
99%
Accuracy
"We reduced mystery shopping analysis time from 2 weeks to 2 days. Insights arrive when they're still actionable."
Insights Manager
Regional Retailer
Start coding open-ended responses with AI today. Free trial with 250 responses.